help contents



A HP Photo Disc is designed to be easy to use. This troubleshooting section contains information on the following topics:

frequently asked questions

Get answers to the following frequently asked questions about using a HP Photo Disc:


how can I get my original files from a hp photo disc?

do I need any special software to play a hp photo disc?

will my computer play a hp photo disc

viewing problems

Get solutions to the following common viewing problems:


hp photo disc does not play on my pc.

cannot view photos on my pc.