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viewing problems

This section provides answers to the following frequently asked questions about using a HP Photo Disc:

hp photo disc does not play on my computer

cause

The autorun feature on your computer may be disabled.

solution

Try running HOMEPAGE.HTM from the disc.

cause

Your computer may not meet the minimum system requirements.

solution

HP Photo Disc will work on any computer with a compatible web-browser and CD reader. See system requirements for details.

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cannot view photos or videos on my computer

cause

Your computer might not have an appropiate codec to display the photo or video file.

solution

Install a compatible codec.

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For more information, see the following topics: